Refund policy

Refund Policy

At Baked Bitches, we're committed to ensuring your satisfaction with every purchase. If, for any reason, you are not entirely happy with your order, we offer a straightforward refund policy.

Refund Period

You may request a refund within 14 days of receiving your order.

Refund Process
1. Contact us via Direct Message (DM) on Instagram @bakedbitchesmt to initiate the refund process.
2. Provide a clear picture of the damaged item that needs to be returned, along with a brief description of the issue.
3. Once we've reviewed your request and approved the refund, we will provide you with further instructions, including the return address.

Return Shipping 

Please note that the customer is responsible for covering the cost of returning the item to us. The address where to return your order will be provided via Direct Message.

Refund Eligibility
- Refunds will be processed for items that are damaged or defective upon receipt.
- The returned item must be in its original packaging and in the same condition as when it was received.

Refund Timeline:

Refunds will be processed within a reasonable timeframe after we receive and inspect the returned item.

If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us via DM on Instagram @bakedbitchesmt.

We're here to assist you and ensure your shopping experience with us is exceptional. Thank you for choosing Baked Bitches xoxo